Fulfillment
From our warehouse to your customer’s door.
iPS understands that order fulfillment heavily impacts customer satisfaction and retention. That’s why we focus on quick, accurate, and secure fulfillment that will keep you and your customers coming back. After all, your customers are our customers.
Same-Day Global Fulfillment
iPS established state-of-the art global same-day fulfillment services so your business and customers receive the best in-warehouse management and order fulfillment services, reducing costs, and increasing customer service.
In addition to our global shipping with no additional order fee or doc prep fee, iPS offers superior services for product quality, logistics and fulfillment, and customer pre and post sale care.
Pick-N-Pack
Our extensive quality assurance checks and numerous pick, pack, and ship stations ensure that our staff double and triple check orders for items, SKU, and quantity. Our organized warehouse management system provides an efficient workflow center to ensure order accuracy whether you have 1 or 1000 orders per day.
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For detailed information about our Pick-N-Pack services or how iPS can help with your supply chain, please contact an iPS sales representative today.
Direct-to-Consumer
We pride ourselves in maintaining customer happiness, which is directly dependent on correct and on-time delivery. That’s why iPS provides same day global shipping, professional packaging, and gift-wrapping services for all orders. Each order includes your company’s branded label, packing slip, and free shipment email notification sent to the customer. iPS also offers flexible data exchange through FTP, allowing orders to be fulfilled from a third-party sales system, our
e-Commerce solution, social sales, phone, email, etc.
Business-to-Business
iPS receives, stores, and ships your parcels and pallets all while meeting the EDI fulfillment and routing requirements of major retail chains. As the distribution arm of your company, we provide product serialization, compliant parcel labeling, and advanced shipping notifications.
Reverse Logistics
Reverse logistics is a primary component to ensuring customer satisfaction, green and proper disposal, and maximizing your company’s profit. iPS carefully monitors the cost of unplanned returns by ensuring that each return is inspected and reported within 24 hours of receipt. Our reporting tools allow you to quickly respond and resolve your customer’s return. We work with you to establish criteria to determine the returned product disposition and to define cost-effective returns management for all of the following services:
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Product Returns
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Disposal
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Product Refurbishment
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Scrap and Recycle
Kitting and Assembly
At iPS, no job is too large or too unique for customizable kitting. We offer accurate, on-time, and on budget product assembly for any order with the following kitting services: ​
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Product augmentation
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Assemble-to-order
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Gift-wrapping